Marshall North in Winter

Hospitals can't help set up COVID vaccinations for the public, but their switchboards are getting overwhelmed with callers, according to the Alabama Department of Public Health. Shown is the campus of Marshall Medical Center North.

Please do not call your local hospital directly to set up appointments to be scheduled to receive your COVID-19 vaccine, the Alabama Department of Public Health said on Friday. 

They issued this statement:

"We have learned that hospital switchboards are being overwhelmed with phone calls, which is creating an obstacle to patient care. Hospitals throughout Alabama are overwhelmed in providing care to both COVID-19 patients as well as responding to all other medical needs of our citizens.

"While hospitals in a few areas of the state have begun vaccinating those 75 years of age and older, most are still working to make sure their frontline workers are vaccinated. Additional information will be provided when hospitals and locations other than county health departments have vaccine available for additional groups."

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